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Returns

What is your return policy?

We want you to be completely satisfied with your purchase, so please feel free to contact us with any questions before placing your order.

We're sorry, but Face Paints, Makeup, Makeup Brushes, Dental Appliances or Monster Pasties may NOT BE returned due to health reasons.

Items may be returned if unused and unopened within 30 days from when you receive it for a refund on the merchandise. During the holidays, items shipped by between November 1st and December 31st can be returned until January 31st. All returned merchandise must be in new condition and all original packaging must be intact. When returning an item, you are responsible for the return shipping costs unless due to our error. Shipping, handling and all other fees are not refundable.

Returns must be received within 15 days after a return authorization has been issued. Unauthorized, late or opened returns will be refused.

If FacePaint makes a mistake in your order, we will fix it at our expense; just let us know right away! If the mistake is the shipper's, manufacturer's or yours, we will assist you in resolving the situation.

Should your package be damaged in transit, please contact us right away so we can place a claim with the shipper and arrange for replacement shipping. Please allow up to ten days for your claim to be processed and replacements to be shipped. Note that all claims for errors or damages must be placed with us within three days of the delivery date of the package.

How do I send back the item(s) I want to return?

Please read through our return policy above to make sure your item is eligible for a refund. Then, contact us for a Return Authorization.

Please note that unauthorized returns may be refused. If a returned item is not in new condition, in the original packaging, including all original parts, the return will not be refunded. You will be given the choice of having the item returned to you at your cost, or having us dispose of or liquidate the item.

Shipping, handling and all other fees are not refundable.

Can I exchange my product?

We gladly offer exchanges at no additional cost of equal or lesser value. However you will be responsible for any shipping charges. Please contact our customer service department for our help in getting an exchange completed.

How long will it take to receive my refund?

We process refunds promptly after items are processed at our warehouse, generally within a week of receiving the product back.

Based on 13697 reviews
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Beautiful Colors!

Beautiful colors that blend so smoothly together. Great for butterflies and more.

Love this cake!

Beautiful colors to work with. Goes on like a dream. Definitely recommend for either brush or sponge work.

Kraze Neon Pop palette

Gorgeous vibrant colors!

Great service

Brilliant service love Wolf paint which you supply will order again Thank you

Vibrant Butterflies

I waited until this came back into stock and ordered it right away because they tend to sell out immediately. Just like the rest of the fusion line. I love their vibrancy and the ease that the paint consistency goes on to the skin. Everyone loved their butterfly eyes when I used this palette!

the best paintings

una de las mejores los colores son estupendos necesitas comprarlo me encantaron

We need more

I love this option so much, the crowds also loves Gumtastic. I wish they make larger one strokes for this instead of just the refill option. I cant find anything like it

Love the shimmer! Good for all skin tones!

The colors are superb! When the sun shines on the skin with these colors, it has a beautiful shimmer! This would be great for anything needing some shiny effects such as butterflies and mermaid designs. I think it blends well. Looks great on both darker and lighter skin tones.

Love this paint! Love the color combo! Love the DOME!

Vivid color combo, and love the Dome!

What my kit has been missing!

So glad I got this when it was in stock!!!

A favorite

This is a shimmery purple combo that kids LOVE!

Me encantaron

Llegaron muy rápido y son muy buena calidad, estoy feliz.

Precisely what I needed

I keep a fairly small kit but really like to have a good number of solid colors available. Because I already have a few Fusion palettes that I’ve used up and saved I was able to fill the empty containers and give myself a nicely sized selection of my solids. This fits perfectly in my kit and gives me the color range I want on hand.
The box is sturdy, opens and closes correctly, my saved containers fit perfectly.

Bright and smooth!

They smell good and the pink is really bright and easy to work with

My GO TO White.

This is basically the only white I keep in my kit if I can help it. Definitely the best on the market.

Wonderful color palette!!

Absolutely love these colors together

4th of July Staple

Opaque and smoooooth! The ombre effect makes for nice dimension.

BEAUTIFUL!

The consistency of this glitter is amazing. A little goes a long way.

Favorite Rainbow

I love this rainbow. It’s my favorite primary bright rainbow, very much the classic all occasion type. As with any split cake, artist caption is needed when loading to avoid muddying, but the cold in this cake help make that a little easier.

Love these Kraze Round Brushes

First off, I absolutely love Kraze products! This set of round brushes does not disappoint. They hold their shape after many many uses and are just all around Amazing brushes!

Must have split cake!!!

This is one of my favorite split cakes. I like to make my sunset design with it. The colors is vibrant and the paint is smooth with a great application. TAG is always reliable.

💯 buy again

My son was the Incredible Hulk for a 5K superhero race for a little boy battling cancer we painted him at 5:00 a.m. that morning and he ran the marathon and it looked like he just got painted it withheld sweat water this paint was amazing and went on flawless highly recommend this paint. The first pictures are Before the Race and the last one is after the race this paint was phenomenal

Kraze FX Dome Splitcakes

I am thrilled with these split cakes! They are creamy, vibrant, and gorgeous!

Perfect to practice left side

The texture and quality of the board is perfect for both practice and event display.

I love Sparkling Faces Painting Boards

The texture and quality of the board is perfect for both practice and event display.
I created a design of cherry blossom for a Japanese Festival using the arm practicing board.
The reason why I gave 4 stars instead of 5 is because the back of the board gets stained with paint and is very hard to remove it. Would be wonderful if the back would be black and with the same texture as the front.